Shipping policy


Shipping Policy

 

Thank you for shopping with XCL MAFIA 🕯️🔥

We aim to process and ship all orders as quickly and efficiently as possible.

📦 Processing Time

  • Orders are processed within 2–5 business days (excluding weekends and holidays).
  • You will receive a confirmation email once your order has been shipped.

🌍 Shipping Times

  • Domestic Orders (UK): 3–7 business days
  • International Orders: 7–21 business days depending on location and customs clearance.

🚚 Shipping Rates

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

📫 Tracking

  • A tracking number will be provided once your order has been shipped so you can follow your package every step of the way.

⚠️ Customs & Duties

International orders may be subject to customs fees, import duties, or taxes. These are the responsibility of the customer and may vary by country.

📨 Address Accuracy

  • Please ensure your shipping address is correct at checkout. We are not responsible for lost packages due to incorrect shipping information.

If you have any questions or issues with your order, please contact us at [your support email].